Privacy statement

Our platform facilitates connections between people, including dating, lifestyle communities and alternative relationship forms. Because users sometimes share very personal information — including information about relationships, gender identity and sexuality — we process personal data with the highest level of protection that the AVG requires.

This privacy statement is applicable to all processing activities of Tribes Dating and describes: which data we process, on which basis, for which purpose, for how long, and which rights you have.

We process personal data exclusively in accordance with the General Data Protection Regulation (AVG/GDPR, Regulation (EU) 2016/679) and the Implementation Act GDPR (UAVG).

The controller within the meaning of the AVG is:
Name Tribes Dating
Address Palamedesstraat 8-1, 1054 HS Amsterdam, Netherlands
Chamber of Commerce 97869120
E-mail [email protected]
Website tribes.dating
For questions about data protection you can contact via [email protected]. We strive to respond within seven (7) working days.

3.1 Registration and account data

Upon registration or purchase we process:
— First and last name
— E-mail address
— Telephone number (if provided)
— Date of birth (for age verification — see art. 3.6)
— Payment data (processed via certified payment service providers; we do not store complete payment data)

3.2 Profile data (voluntarily provided)

Users can optionally add additional profile information, including:

— Profile photos
— Personal description / bio
— Interests and preferences
— Relationship preferences and lifestyle preferences

3.3 Special (sensitive) personal data

Special personal data enjoy enhanced protection under art. 9 AVG. We process these data exclusively on the basis of explicit, specified consent (art. 9 paragraph 2 sub a AVG) and never for advertising purposes or profiling without your explicit approval. Users can voluntarily share the following special categories of personal data:

— Sexual orientation and gender identity: if filled in by the user themselves on the profile
— Relationship form and lifestyle preferences: such as non-monogamy or other relationship structures
— Health data: exclusively if voluntarily provided (e.g. allergy data for catering at the launch event)

You are never obliged to provide these data. You can withdraw your consent at any time without adverse consequences.

3.4 Communication data

— Messages and chats between users via the platform
— Shared images or media

We process communication data exclusively to make the communication function possible and for security. Employees do not read messages, unless this is necessary for security or fraud investigation.

— Messages and chats between users via the platform
— Shared images or media

We process communication data exclusively to make the communication function possible and for security. Employees do not read messages, unless this is necessary for security or fraud investigation.

3.5 Verification data

— Telephone number verification
— Age verification
— Optional identity verification (selfie check)

Biometric data (such as facial geometry) are exclusively used for verification and are deleted after verification, unless you explicitly consent otherwise. Biometric data are never shared with third parties.

3.6 Usage and behavioral data

— App usage, session duration, click behavior
— Interactions with profiles (matches, likes)
— Crash logs and diagnostic data

These data are used to improve the quality of the Service and to prevent misuse. We do not use these data for personalized advertisements of third parties.

3.7 Technical data

— IP address (stored pseudonymized)
— Device ID and type
— Operating system and app version

3.8 Location data

We collect location data exclusively with your explicit consent (art. 6 paragraph 1 sub a AVG) and exclusively to be able to show users in your environment. You can withdraw location permission at any time via your device settings.

We process personal data exclusively for the purposes described below, on the corresponding legal basis:

Purpose — Legal basis (AVG) — Article

Processing purchase / First Tribership — Performance of contract — Art. 6(1)(b) AVG

Granting access to the app — Performance of contract — Art. 6(1)(b) AVG

Granting access to launch event — Performance of contract — Art. 6(1)(b) AVG

Customer service & communication — Performance of contract — Art. 6(1)(b) AVG

Fiscal & accounting obligations — Legal obligation — Art. 6(1)(c) AVG

Fraud prevention & security — Legitimate interest — Art. 6(1)(f) AVG

Improvement of the service — Legitimate interest — Art. 6(1)(f) AVG

Newsletter / marketing — Consent — Art. 6(1)(a) AVG

Special personal data (art. 3.3) — Explicit consent — Art. 9(2)(a) AVG

Location data — Consent — Art. 6(1)(a) AVG

We never use your personal data for selling data to third parties, for personalized advertisements of third parties, or for automated decision-making with legal consequences without your explicit consent.

Tribes Dating applies additional safeguards for special personal data (art. 9 AVG), such as information about sexual orientation, gender identity and relationship forms:

— Minimal processing: we process only what is necessary for the requested functionality
— Explicit consent: separate consent moment for each special category, with clear explanation
— Right of withdrawal: you can withdraw consent at any time via your profile settings or via [email protected]
— No third-party sale: special personal data are never shared with third parties for commercial purposes
— No profiling for advertisements: we do not use sensitive data for advertising purposes
— Access restriction: internal access to special personal data is strictly limited on a “need-to-know” basis

If we use service providers outside the EEA, we ensure appropriate protection via:

— Standard Contractual Clauses (SCC)
— Adequacy decisions
— Additional technical measures

Under the GDPR, you have the following rights. You can exercise these rights via [email protected]. We will respond within seven (7) working days.

Our Service is exclusively intended for persons of 18 years or older.

We do not use fully automated decision-making with legal consequences.

We inform you via a separate cookie statement.

We reserve the right to amend this privacy statement. The most up-to-date version is always available on tribes.dating.

In the event of material changes — meaning changes that significantly affect your rights or the processing of your data — we will inform you at least 30 days in advance via:

• Email (to the email address known to us)
• In-app notification
• Prominent notice on our website

The date of the most recent version is stated at the top of this statement.

For questions, requests, or complaints regarding the processing of your personal data:

Email: [email protected]
Website: tribes.dating
We will respond to your request within 7 working days.

If you are not satisfied with our response, you have the right to file a complaint with the supervisory authority:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens – AP):
www.autoriteitpersoonsgegevens.nl
P.O. Box 93374, 2509 AJ The Hague
Phone: 0900-2001201